Legal Documents

Y44's Privacy Policy

This page provides a transparent overview of how your personal information is collected, stored, and protected on the y44 platform. We believe your privacy is our greatest responsibility.

Last Updated: January 2026

1 Introduction

Y44 (y44.pro) is one of Bangladesh's most trusted online gaming platforms. Our Privacy Policy explains what information is collected when you register or use y44, how that information is used, and what measures we take to keep your data safe.

Y44's Privacy Policy is built in accordance with international data protection standards. By using the y44 platform, you are considered to have agreed to this Privacy Policy. Please read it carefully.

We believe you should have full control over your own data as a user. That is the principle behind y44's Privacy Policy — so you know exactly what we are doing and that your information is handled with no hidden agenda.

Applicability

This Privacy Policy applies to the y44.pro website, mobile app, and all associated services.

2 What Information We Collect

Under y44's Privacy Policy, we collect only what is necessary. Collecting unnecessary or excessive data goes against our policy. Below is a breakdown of the information we collect:

Data Types Example When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number When opening an account
Financial Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Timing
Device Information IP address, browser, operating system While Using the Platform
Gaming Data Game history, bet amounts, wins/losses Game Session Duration
Location Data Country, city (approximate) Automatically upon login
What We Do Not Collect

Y44 never stores your full bank account number, password, or PIN. Payment information is held in encrypted form by the payment gateway.

3 How Data Is Used

Under y44's Privacy Policy, collected data is used only for specific purposes. Each purpose has a distinct legal basis, and we do not use your data beyond those defined limits:

  • Account Management: To keep your registration, login, and account activity secure.
  • KYC Verification: To verify identity and prevent fraud.
  • Payment Processing: To successfully process deposits and withdrawals.
  • Customer Support: To assist our support team in resolving your issues.
  • Security Monitoring: To detect account hacking, fraud, and suspicious activity.
  • Legal Obligations: To comply with Anti-Money Laundering (AML) regulations.
  • Personalization: To show you game suggestions and offers based on your preferences (with your consent).
  • Marketing Communications: To send promotional offers only where you have given your consent.
Opt Out of Marketing

You can unsubscribe from marketing emails at any time — simply update your account settings or send an email to [email protected].

4 Who Data Is Shared With

Y44 never sells your personal information. However, in certain circumstances, data may be shared with specific parties — always within the boundaries of y44's Privacy Policy:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket are used solely for processing transactions.
  • Game Provider: Third-party game software companies, solely for the purpose of managing gameplay.
  • Technology Service Providers: Cloud hosting and security service providers, bound by strict confidentiality agreements.
  • Regulatory Authorities: To relevant authorities to meet legal obligations, only when required.
  • Anti-Fraud Organizations: To prevent money laundering and cybercrime.

Y44 does not share your information with any third parties beyond those listed above. All of our partners are required to maintain privacy standards equivalent to y44's Privacy Policy.

5 Data Security Measures

Y44 uses industry-standard technology to protect your data. Our security framework is built in multiple layers so that even if one layer fails, your information stays protected:

  • 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • AES-256 Data Encryption: Sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: State-of-the-art network security to protect against cyberattacks.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Access Control: Strict staff access controls — only authorized personnel can access specific data.
To Report a Security Incident

If you notice any unusual activity on your account, contact [email protected] immediately. We will respond within 24 hours.

6 Cookies Policy

Cookies are used to keep the y44 platform running smoothly and to improve your experience. Cookies are small text files stored in your browser. y44 uses four types of cookies:

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at end of session
Analytical Cookies Traffic analysis, page performance 30 days
Functional Cookies Language preferences, user settings 1 year
Marketing Cookies Relevant Ads & Offers 90 days

You always have the option to reject all cookies except essential ones. You can also delete cookies at any time through your browser settings.

7 Your Rights

Under y44's Privacy Policy, you have several important rights regarding your personal information:

Right to Access Data

You can request to know what personal information y44 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You may object to marketing communications or specific uses of your data.

Data Portability

The right to download your data in a standard format.

Right to Restrict Processing

You may request that we restrict the use of your data without having it deleted.

To exercise your rights

To exercise any of the rights above, email [email protected]. We are required to respond within 30 days.

8 How Long Data Is Retained

Under y44's Privacy Policy, we do not retain any data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements:

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Logs: Up to 3 years (for responsible gaming monitoring purposes).
  • Customer Service Records: 3 years from the date of last contact.
  • Marketing Consent Records: 3 years after consent is withdrawn.

Once the designated retention period expires, data is securely deleted or anonymized so that identification is no longer possible.

9 Child Protection

Y44 is strictly for users aged 18 and above. Both our Privacy Policy and Terms of Service apply to 18+ users only. y44 does not knowingly collect information from minors.

Age verification is mandatory at registration and is confirmed through the KYC process. If we discover that a minor has opened an account using false information, that account will be immediately closed and all associated data will be deleted.

For Parents

If your child has accidentally created a y44 account, please contact [email protected] immediately. We will take prompt action.

10 Changes to the Privacy Policy

Y44 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following channels:

  • A notification will be sent to your registered email address.
  • A notice will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes have been made constitutes acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.

11 Get in Touch

For any questions, concerns, or requests regarding our Privacy Policy, please contact our dedicated privacy team:

Live Chat

24/7 Live Chat support is available on the platform.

We are committed to responding to all privacy-related requests within 30 days. Urgent security matters are typically addressed within 24 hours.

Why y44 Is Trustworthy

To Protect Your Information Our Commitment

Y44's Privacy Policy is not just words on paper — it is applied at every step in practice.

Military-Grade Encryption

Every piece of data on the y44 platform is protected with 256-bit SSL encryption — the same technology used by banks and the military. Third parties cannot access your data.

No Sale of Personal Data

Y44 never sells your personal information to third parties. Our business model is built entirely on gaming services — your data is not a product.

Strict KYC Process

The strict identity verification process during registration prevents fraud and ensures no one else can access your account. This is done entirely for your protection.

Restricted Data Access

Only specific y44 staff can access specific data. Every access is logged and regularly audited. No employee can access your information without authorization.

Commitment to Fast Response

We are legally required to respond to all privacy-related requests within 30 days. For urgent matters, an initial response is provided within 24 hours.

Regular Data Reviews

Y44 reviews its data retention policy annually. Data that is no longer needed is deleted. Our goal is to collect only the minimum information necessary — not to hold on to data for the sake of it.

Frequently Asked Questions

Privacy Policy Questions About

No. y44 never sells or shares your phone number or contact details with third parties. Only the information necessary for payment processing is shared with payment gateways, and strictly under confidentiality agreements.

Partially, yes. However, financial transaction records must be retained for a specific period due to legal obligations. For all other data, you can submit a deletion request to [email protected].

At login, y44 uses your IP address to identify your approximate country and city. This is a security measure — to alert you if a login occurs from an unfamiliar location. Precise GPS tracking is not used.

Even after an account is closed, certain data must be retained for a defined period due to legal obligations. Financial records are kept for 7 years and KYC documents for 5 years. After those periods, data is securely deleted.

Every marketing email includes an "Unsubscribe" link at the bottom. You can also update your notification preferences in your account settings. If you email us directly at [email protected], we will opt you out within 24 hours.

In the event of a data breach that affects your information, y44 will notify you at your registered email address within 72 hours. We will keep you fully informed about the nature of the incident and the steps taken to address it.
Safe Gaming at y44

Your data is secure, right now Start Game

Satisfied with y44's Privacy Policy? Open an account now and enjoy gaming with confidence.

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